Shipping policy

SHIPPING POLICY
Effective Date: 04/14/2026

At RareVoid, we ship collectibles, sealed product, apparel, and other premium goods with speed, care, and a strong bias toward protecting the order.

By placing an order, you agree to the shipping terms below.

1. ORDER PROCESSING
In-stock orders are typically processed within 1 to 3 business days, excluding weekends, holidays, major release windows, inventory reconciliation periods, carrier disruptions, and exceptional demand events.

Processing time is separate from transit time.

We reserve the right to delay, hold, split, combine, or cancel any shipment when necessary for fraud review, address verification, stock verification, packaging protection, carrier limitation, or order safety.

2. SHIPPING METHODS
Orders may ship through USPS, UPS, FedEx, or other carrier services selected at our discretion based on package size, value, destination, service level, and operational needs.

We reserve the right to upgrade, downgrade, reroute, or substitute carrier services without notice when necessary.

3. SHIPPING SPEEDS
Any delivery estimate shown at checkout is an estimate only, not a guarantee.

RareVoid is not responsible for carrier delays, weather delays, missed scans, routing errors, mechanical failures, labor issues, customs delays, regional service interruptions, or any delivery issue once the package is in the carrier’s possession.

4. PREORDERS
Preorder items will not ship before their official release date unless expressly permitted.

Preorder release dates, allocations, and fulfillment timelines are subject to change without notice due to manufacturer delays, distribution changes, supply chain issues, allocation cuts, street date revisions, or compliance requirements.

If your order contains both preorder and in-stock items, the entire order may be held until all items are available.

If you want items shipped separately, separate orders should be placed unless we explicitly approve a split shipment. Additional shipping charges may apply.

5. ADDRESS ACCURACY
Customers are responsible for entering a complete and correct shipping address at checkout.

If an incorrect, incomplete, undeliverable, or unsafe address is provided, RareVoid is not responsible for delays, loss, failed delivery, or additional shipping charges.

We are not obligated to update shipping addresses after an order is placed. If we choose to assist, we do so as a courtesy only.

6. PO BOXES, FREIGHT FORWARDERS, AND RESTRICTED DESTINATIONS
We reserve the right to refuse shipment to PO Boxes, freight forwarders, package forwarding services, re-shippers, mail drops, hotels, temporary addresses, or any destination we consider high-risk or unsuitable.

If an order is sent to a freight forwarder or forwarding service, RareVoid’s responsibility ends once the package is marked delivered to that forwarding address.

7. SIGNATURE CONFIRMATION AND HIGH-VALUE ORDERS
RareVoid may require signature confirmation on any order, at any time, for any reason.

Higher-value, limited, high-risk, collectible, or fraud-flagged orders may require signature confirmation, adult signature, ID verification, manual review, or other shipping safeguards before release.

8. PACKAGE CONDITION AND SEALED PRODUCT
Minor wear to exterior packaging, shrink wrap, sealed cases, or manufacturer boxes may occur in transit or through normal distribution handling and does not automatically qualify as damage.

We do not guarantee perfect retail boxes, flawless shrink wrap, mint outer seals, or untouched case surfaces unless specifically stated in the listing.

9. LOST, STOLEN, DELAYED, OR MISDELIVERED PACKAGES
Once a package has been accepted by the carrier, transit issues must first be addressed through carrier tracking, delivery scans, and any available carrier claim or support process.

RareVoid is not responsible for porch piracy, theft after delivery, unsecured drop-off locations, forwarding issues, or delivery problems caused by the address provided at checkout.

If tracking shows delivered, that does not automatically mean RareVoid is liable for replacement or refund.

10. RISK OF LOSS
Risk of loss and responsibility for the package transfer to the customer when the order is handed to the shipping carrier, except where otherwise required by law.

11. DAMAGED OR INCORRECT ORDERS
If your order arrives damaged or incorrect, you must contact RareVoid promptly and provide:
your order number,
clear photos of the item,
clear photos of the outer packaging,
clear photos of the shipping label,
and a brief explanation of the issue.

Failure to provide sufficient documentation may result in denial of the claim.

12. SHIPPING CHARGES
Shipping charges are shown at checkout unless otherwise stated.

Free shipping promotions, thresholds, exclusions, carrier choices, and handling requirements may change at any time without notice.

Certain oversized, heavy, fragile, insured, split-shipped, or high-risk orders may require additional shipping charges.

13. REFUSED, RETURNED, OR UNDELIVERABLE PACKAGES
If a package is refused, returned to sender, or deemed undeliverable, any refund, if approved, will only be considered after the package is returned to us and inspected.

Original shipping charges, return shipping charges, carrier fees, insurance costs, signature costs, interception fees, and applicable cancellation or restocking fees may be deducted from any approved refund.

14. SHIPPING POLICY AND OTHER STORE POLICIES
This Shipping Policy works together with our Refund Policy, Terms of Service, and any other policies posted on the site.

RareVoid reserves the right to update this policy at any time without notice.